Heisenbug

Features Heisenbug

The Heisenbug SSK Monitor app is a cornerstone of the Heisenbug Fast Track™ solution, meticulously crafted for the hospitality sector.
It offers advanced monitoring and management of Heisenbugs self-service kiosks.
More than just a tool, this app is an essential partner in maintaining operational excellence and ensuring uninterrupted kiosk functionality.Important Note: Usage of this app requires you to be a registered customer of Heisenbug.Key Features of the Heisenbug SSK Monitor App:1.
Real-Time Status Monitoring: Get live updates on the operational status of each kiosk within the Heisenbug Fast Track™ network.2.
Customizable Alerts for Guest Assistance: Receive notifications when guests use the “Help” function on kiosks, enabling immediate support and enhanced guest satisfaction.3.
Customizable Features Tailored to Hotel Needs: - Revenue Overview: Gain insights with a tailored overview of kiosk-generated revenue.
- SMS Notifications to Guests: Send SMS updates to guests based on their status - whether theyre arriving, currently staying, or have departed.
- Order Charging for Unpaid Purchases: Implement a system to automatically charge for orders if customers havent completed payment.4.
OTA Software Updates: Seamless over-the-air updates keep your kiosks up-to-date with minimal effort.5.
User-Friendly Interface: An intuitive dashboard provides effortless access and management of essential kiosk information.6.
Centralized Kiosk Management: Manage multiple kiosks across various locations from a single platform, optimizing time and resource management.The Heisenbug SSK Monitor app is more than software; its a comprehensive solution for administrators and operators in the hospitality industry, powered by Heisenbug Fast Track™ to ensure optimal kiosk performance.Embrace the future of kiosk management with the Heisenbug SSK Monitor app, a solution that adapts to your hotels specific needs.